Contact Us
Contact Gran Malo Customer Support
Have a question about Gran Malo tequila, an order, delivery, product availability, or purchasing online?
We’re here to help.
Our customer support team is available at:
Whether you’re looking to buy Gran Malo online, need assistance with an existing order, want to ask about faster delivery, or are interested in an international order, contact us and we’ll assist you.
How Can We Help?
Product Questions
Have a question about a Gran Malo product before placing your order?
Send us your question and our team will provide the available product information.
Order Assistance
Already placed an order?
Please include your order number when contacting us so we can locate your purchase and assist you efficiently.
Gran Malo Delivery
Have questions about Gran Malo delivery?
We provide standard delivery throughout the United States, subject to applicable laws, regulations, licensing requirements, and destination restrictions.
A $100 minimum order value applies, and qualifying U.S. orders receive free standard shipping.
Orders are processed within 24 hours, with standard U.S. delivery completed within 3 days maximum after processing.
Faster Delivery
Need your order sooner?
Contact us at sales@granmalo.us to request an expedited delivery option.
Faster delivery is subject to availability and an additional charge. We’ll confirm the available service and applicable cost before proceeding.
International Orders
For orders outside the United States, contact us before placing your order.
Our team will assist with product availability, processing, delivery arrangements, and destination-specific requirements.
Returns & Refunds
If you received the wrong product, a damaged product, or an expired product, contact us within 3 days of delivery.
Eligible returns are accepted by mail, and we cover the applicable return shipping cost for eligible store-related returns.
Approved refunds are processed within 10 days after the returned product has been received and the return has been reviewed and approved.
Shipping Information
For information about minimum order requirements, free U.S. shipping, processing times, standard delivery, expedited delivery, and international orders:
VIEW SHIPPING & DELIVERY POLICY
Customer Support Email
sales@granmalo.us
For order-related inquiries, please include your order number whenever possible.
We are committed to providing responsive customer support and helping customers throughout the purchasing process.
Shop Gran Malo Online In The USA
Ready to explore our collection?
Browse available Gran Malo tequila products and place your order online.
$100 minimum order. Free standard U.S. shipping on qualifying orders.
Important Age Requirement
We do not sell alcoholic beverages to anyone under 21 years of age.
Customers must be at least 21 years old to purchase and receive alcoholic beverages. Age verification may be required during checkout or delivery.
21+ only. Please enjoy responsibly.