Shipping & Delivery Policy

Gran Malo Shipping & Delivery

We provide convenient delivery for Gran Malo online orders throughout the United States, subject to applicable federal, state, and local laws, regulations, licensing requirements, carrier requirements, and destination restrictions.

Please review this policy before placing your order.


Minimum Order Requirement

A minimum order value of $100 applies to purchases made through our online store.

Orders below $100 cannot be completed.

The minimum order value applies to the merchandise subtotal before applicable taxes and does not include any separately applicable charges.


Free Standard U.S. Shipping

All qualifying U.S. orders of $100 or more receive free standard shipping.

There is no standard shipping charge for qualifying orders.

Shipping availability remains subject to applicable laws, regulations, licensing requirements, carrier restrictions, and destination limitations.


Order Processing Time

Orders are processed within 24 hours.

Processing time covers the time required to receive, verify, prepare, and dispatch your order.

Processing time is separate from carrier transit time.

Order processing: Up to 24 hours

Once your order has been processed and dispatched, it enters the applicable delivery period.


Standard U.S. Delivery

Our standard U.S. delivery service is designed to provide a fast and convenient way to receive your Gran Malo order.

After processing, standard U.S. delivery is completed within 3 days maximum, subject to carrier operations, weather, holidays, transportation conditions, destination requirements, and other circumstances beyond our reasonable control.

U.S. Delivery Summary

Minimum order: $100
Standard shipping: Free
Order processing: Up to 24 hours
Standard delivery: Up to 3 days maximum after processing


Faster Delivery Options

Need your Gran Malo order sooner?

You may contact us to request a faster delivery option.

Expedited delivery is subject to availability and destination and carries an additional charge.

Because expedited options and pricing can vary according to the destination and carrier service, customers should contact us before ordering if they require faster delivery.

Email: sales@granmalo.us

Our team will confirm the available expedited option and applicable additional cost before proceeding.


International Orders

For orders outside the United States, please contact us at:

sales@granmalo.us

Our team will assist with product availability, order processing, shipping arrangements, and destination-specific requirements.

International orders may be subject to additional requirements, including customs procedures, import regulations, taxes, duties, age-verification requirements, and carrier restrictions.

International shipping costs and delivery times vary by destination and will be communicated before the order is processed where applicable.


Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Please carefully verify:

  • Full name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State

  • ZIP code

  • Country

  • Contact information

Incorrect or incomplete information may result in delivery delays, unsuccessful delivery attempts, or additional costs.


Order Tracking

Where tracking is available, tracking information will be provided after the order has been dispatched.

Customers should monitor tracking information and ensure that an eligible recipient is available to receive an alcohol delivery when required.


Age Verification

We do not sell or deliver alcoholic beverages to anyone under 21 years of age.

Customers must be at least 21 years old to purchase and receive alcohol.

A valid government-issued identification document may be required during delivery.

If the recipient cannot satisfy applicable age-verification or delivery requirements, delivery may be refused.


Delivery Delays

We work to meet our stated processing and delivery times. However, circumstances outside our reasonable control may occasionally cause delays.

These may include:

  • Severe weather

  • Carrier delays

  • Transportation disruptions

  • Holidays

  • Incorrect or incomplete delivery information

  • Address-related issues

  • Age-verification requirements

  • State or local regulatory requirements

  • Carrier service interruptions

  • Other circumstances beyond our reasonable control

If you experience an unexpected delivery issue, please contact us at sales@granmalo.us.


Questions About Shipping?

For questions regarding U.S. delivery, expedited shipping, international orders, or an existing shipment or return, contact:

sales@granmalo.us

Our customer support team is available to assist you.

21+ only. Please enjoy responsibly.